Answering these needs, LippoInsurance and Lifepal work together to present an easy and practical health insurance solution with just a click.

LippoInsurance presents outpatient and inpatient insurance options. Through the “eBenefit” application available on the AppStore and PlayStore, customers will get cashless claim facilities without cards, live chat, telemedicine, online doctors (Android only), with extensive guarantees including COVID-19. This superior health insurance feature from LippoInsurance is combined with the ease of purchasing through Lifepal.co.id as an online distribution partner.

Lifepal.co.id is an all-in-one marketplace for comparing and buying insurance products according to customer preferences. Through this site, people can easily search for health, life insurance, and others according to their needs and budgets. Lifepal also offers various financial tips and insurance product reviews on its website. As an intermediary, Lifepal tries to understand the interests of customers. Therefore, the process of purchasing insurance in Lifepal runs like a consultation. Customers only need to answer basic questions such as personal data and insurance needs because this site uses sophisticated algorithms to choose the right policy to be recommended to customers.

“We believe that with good financial protection, everyone can enjoy a stable and calm life with a loved one. Our mission is to provide access to financial protection for everyone. With this collaboration with LippoInsurance, we hope to provide the protection needed by customers in Indonesia, “said Benny Fajarai, Lifepal Co-founder

About LippoInsurance

LippoInsurance is an insurance company with more than 35 years of experience serving companies and families in Indonesia with a variety of innovative insurance solutions. LippoInsurance has proven to be a trusted insurance company in terms of “Operation Excellence”. LippoInsurance is rapidly developing to become one of the major players in General and Health Insurance in Indonesia with revenues of more than Rp1.4 Trillion. LippoInsurance also received ISO 9001: 2008 certification in terms of Business Processes and various awards from media such as Infobank, Media Insurance, Business Review, Economic Review, SWA and so on.

About Lifepal

Lifepal.co.id is an all-in-one marketplace for comparing and buying insurance products according to customers’ needs and budgets. Lifepal has written thousands of financial articles to help customers make the best financial decisions ranging from saving, investing, financial budgeting, and various tips to prepare for a more established financial future.

Many people think that pandemics make sales decrease, in fact there are a number of things that can be done to increase sales during the pandemic, because in the midst of difficulties there are definitely opportunities and of course insurance is needed to cover / minimize uncertainty.

We must make a plan based on the time available, “Hope for the Best but also the Plan for the Worst” and most importantly be able to adapt. Because it is not the smart or the strongest who can survive, but the one who is quick to adapt quickly can survive in a situation like this.

In a pandemic, we must focus more, both in planning, and in focusing on customers. There are 5 ways you can capture customers:

1. Existing customers can and must be maintained by us
2. Call the customer
3. Video call
4. Gather 20 potential customers through zoom / other applications
5. Ask for references

We also have to make a list of customers that we can prospect;

1. Existing customers
2. Customers who are difficult / turnover is already ½ than usual
3. Customers who are currently harvesting because of this pandemic

Don’t forget to use the AIDA (Attention-Interest-Desire-Action) principle in the negotiation process with prospective customers. In this case, we must be able to attract people’s interest only with the initial sentence that we say even though communication is only by telephone.

The webinar lasts for 90 minutes and ends with a question and answer session with the speaker. This webinar is expected to provide insights to all participants in order to optimize sales during this difficult time.

[Marketing Communication LippoInsurance]

The first session was presented by Dr. dr. Allen Widysanto, Sp.P., TTS, FAPSR, as a pulmonary specialist at Siloam Hospital Lippo Village. He gave a presentation on how the human immune system works, how to optimize the body’s immune system, and things to do during the Covid-19 pandemic. He also answered several questions in the Q&A session.

The webinar was followed by a survivor Covid-19, Joanna Halim, who shared her experience when infected with Covid-19. He experienced early symptoms of Covid-19 which often disappeared and appeared suddenly so he finally decided to contact a doctor after experiencing serious symptoms such as shortness of breath.

Near the end of the webinar, Alexander Mutak, S.Pd., MM. as BDev. The Head of Siloam Hospital Lippo Village provides information about online consultations available at Siloam Hospital. In addition, drive-thru services for blood sampling, drug purchase, and vaccination are also available.

The conclusion of this webinar is to keep the body clean and immunity. Don’t panic or underestimate Covid-19. If infected with Covid-19, keep positive thinking to speed up the healing process.

[Marketing Communication LippoInsurance]

**For more information, please chat with our customer service through the eBenefit application
** The Telemedicine/Online Doctor feature is currently only available on PlayStore

Telemedicine List (Cashless) Provider for i-Meditap & Showcard Jabodetabek:

1. RS Metropolitan Medical Center (Jakarta Selatan)
2. RS Bunda Jakarta (Jakarta Pusat)
3. RSIA Bunda Jakarta (Jakarta Pusat)
4. RSIA Citra Ananda (Tangerang Selatan)
5. RS Bethsaida Hospitals (Tangerang)
6. RS St. Carolus Summarecon Serpong (Tangerang)
7. RS Hermina Bogor (Bogor)
8. RS EMC Sentul (Bogor)
9. RS EMC Tangerang (Tangerang)
10. RS Mayapada (Tangerang)
11. RS Hermina Kemayoran (Jakarta Pusat)
12. RS Islam Jakarta Pusat (Jakarta Pusat)
13. RS Hermina Daan Mogot (Jakarta Barat)
14. RS Brawijaya Women and Children (Jakarta Selatan)
15. RS Hermina Podomoro (Jakarta Utara)
16. Klinik Pesona Kuningan (Jakarta Selatan)
17. PWC Dental Cliniques (Jakarta Selatan)
18. RS Permata Cibubur (Bekasi)
19. RS Medika Permata (Jakarta Barat)
20. RS Ananda Bekasi (Bekasi)
21. RS Permata Ibu (Tangerang)
22. RS Brawijaya Duren Tiga (Jakarta Selatan)
23. RS Brawijaya Bojongsari (Depok)
24. RS Karya Bhakti Pertiwi (Bogor)
25. RS Permata Bekasi (Bekasi)
26. RS Hermina Jatinegara (Jakarta Timur)
27. RS Hermina Bekasi (Bekasi)
28. RS Hermina Depok (Depok)
29. RS Hermina Galaxy (Bekasi)
30. RS Hermina Tangerang (Tangerang)
31. RS Hermina Grand Wisata (Bekasi)
32. RS Hermina Ciputat (Tangerang Selatan)
33. RS Hermina Mekarsari (Bogor)
34. RS Hermina Bitung (Tangerang)
35. RS Hermina Serpong (Tangerang Selatan)
36. RS Columbia Asia Pulomas (Jakarta Timur)
37. RS Premier Bintaro (Tangerang Selatan)
38. RS Premier Jatinegara (Jakarta Timur)

Telemedicine List (Cashless) Provider for Non-Jabodetabek i-Meditap & Showcard:

1. Siloam Hospitals Yogyakarta (Yogyakarta)
2. RS Telogorejo (Semarang)
3. RS Citra – BMC Padang (Padang)
4. RS Hermina Purwokerto (Banyumas)
5. RS Hermina Opi Jakabaring (Palembang)
6. RS Hermina Padang (Padang)
7. RS Hermina Medan (Medan)
8. RS Hermina Kendari (Kendari)
9. RS Hermina Sukabumi (Sukabumi)
10. RS Hermina Pekanbaru (Pekanbaru)
11. RS Hermina Tangkuban Perahu (Malang)
12. RS Hermina Semarang (Semarang)
13. RS Hermina Palembang (Palembang)
14. RS Hermina Banyumanik (Semarang)
15. RS Hermina Solo (Surakarta)
16. RS Hermina Ciruas (Serang)
17. RS Hermina Yogyakarta (Yogyakarta)
18. RS Hermina Makassar (Makassar)
19. RS Hermina Balikpapan (Balikpapan)
20. RS Hermina Samarinda (Samarinda)
21. RS Hermina Pekalongan (Pekalongan)
22. RS Columbia Asia Medan (Medan)
23. RS Columbia Asia Semarang (Semarang)
24. RS Hermina Pasteur (Bandung)
25. RS Hermina Arcamanik (Bandung)

See the full Provider list here

MAIPARK Award is held as a token of appreciation to insurance companies in Indonesia. The assessment is based on contributions, premium growth and discipline in terms of compliance.

[Marketing Communication LippoInsurance]

PT Lippo General Insurance Tbk, represented by Netty, Executive Vice President Corporate Relations, received this award directly.

The 2019 Market Leader Insurance Award was given to 15 General Insurance companies and 15 Life Insurance with the largest premium during 2018. The assessment is based on a study conducted by the Insurance Media Research Institute (LRMA).

Agus Benjamin, CEO of PT Lippo General Insurance Tbk appreciates this award and emphasizes that obtaining premiums is not everything, more importantly commitment to provide consistently the best service to all clients.

[Marketing Communication LippoInsurance]

PT Lippo General Insurance Tbk is considered to have implemented risk management and compliance well. The event was organized by TopBusiness Magazine in collaboration with several competent institutions, and the award was assessed from three main aspects, namely systems, infrastructure and implementation of corporate governance.

Agus Benjamin, CEO of LippoInsurance expressed his gratitude for receiving this award. Benjamin also said, as a company in the financial industry, LippoInsurance always pays attention to matters related to Risk Management and Corporate Governance because these two things are very important to maintain business “Sustainability” in the midst of a dynamic and fast changing market. Risk Management will be the compass and Corporate Governance the platform.

[Marketing Communication LippoInsurance]

Awards are given to companies and products that have achieved the highest index in digital branding in online media and social media. Measurements were made from January 2018 to December 2018 using the Isentia Social Media Monitoring method.

This achievement adds to the list of awards received by PT Lippo General Insurance that would not be achieved without the support of all employees, business partners, and customers. As well as being a source of good motivation for all the families of PT Lippo General Insurance Tbk to continue to improve the company’s performance in the following years.

[Marketing Communication LippoInsurance]

The award was given by Syahrul Mubarak, Secretary of the Siber and Sandi Negara Agency and received by Putut Haryo Pangasto, a representative from LippoInsurance. This award is a motivation for every business field, especially LippoInsurance to continue to improve competitiveness, encourage productivity and efficiency of the company and develop innovation and creativity.

LippoInsurance hopes that this award will strengthen commitment to continue to innovate and improve performance in providing the best service for consumers.

[Marketing Communication LippoInsurance]